Need Help?


Please choose your current level of support:
Standard Support

Email Address: support@globalcerts.net (available 24/7)
Premium Support

Email Address: support@globalcerts.net (available 24/7)

Phone Number: (855) 614-CERT (Mon - Fri between 9 a.m. and 6 p.m. EST)
Platinum Support

Email Address: support@globalcerts.net (available 24/7)

Phone Number: (855) 614-CERT (24 hours a day, please have your support code ready before calling)

Our Globalcerts central switchboard operates 24 hours a day. If our engineers on call are busy assisting other clients, the switchboard will automatically send them an urgent email and you should normally be contacted within 30 minutes.


New Features, Enhancements and Improvements?

Globalcerts is always open to consider tailored or custom modifications to your system. If you wish to share your suggestions about product enhancements, or request a new feature, we would love to hear from you! Please contact Business Development.

If you wish to share an idea for a major new direction or to expand the scope of our system capabilities, please feel free to contact the CEO. Should you unfortunately feel that you have been treated unprofessionally by anyone at GlobalCerts, or wish to commend one of our engineer's performance, you may contact the CEO.

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